Communication is an important and essential part of any organization. And your skills make the whole difference. Creating an impression is very important and communication skill is the only means that will help you in that.
Make wrong statements and putting incorrect questions can destroy your impression so be careful while you speak. Following are few things most of the successful management personal use during their communication. Try to learn the means of what they say.
- “Tell me more about this. It really sounds interesting…”
This is not the technique to get the information out but is a way to make other feel important and this hardly matters if you get more information or not but the way you are on this will give an impression that you are interested in your co-working staff or others working with you.
- “What do you mean by this when you say…?”
You are not up to interrogate the person but you just want the person to know you know what he is saying and all that he says is important and you always pay attention to what others have to say and if you are not able to understand this you may ask back. This will give an impression of an active listener about you.
- Tell me why you were behind the deadline so that we can come back to the track.”
The whole game is about your selection of words and how and where you fit these words. A clever communicator know what to ask and how. Asking direct and blaming can be a bad thing so you need to be very prescribed and accurate. Never forget your main motive of asking any question; it’s not about insulting anyone but to is to come to any conclusion about what and why.
- “Here are few points you must work on before next salary revision.”
A direct warning about salary increment can create problem for you so be very specific when selecting words. You just want the other person to give his best.
Make sure whatever you say should be positive and without any interrogation. No excessive questions and not cross questioning when you are done with your things.
Communication is an art and you must understand the trick before you start any of it Use your skill to get best of everything and never make any rival at work.